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Are the advertisements/listings verified?
Are the advertisements/listings verified?

How am I protected against scammers? How do I know if the listing is genuine?

A
Written by Alejandra
Updated over a week ago

The security of our users is our utmost concern. We use online resources and verification phone calls to ensure advertisers are legitimate. However, we are an open marketplace, so if you are still suspicious of the listing (e.g., too cheap for the area or unrealistic photos for the price), you can report the user from their profile, and we will investigate.

Our secure payment system ensures scammers never get paid if the listing is not genuine. We securely hold your first month's rent payment until 48 hours after you have moved in, allowing you time to inspect the place and ensure it matches the advertisement's standard. Make sure you only make payments within the platform so you're protected from fraudsters.

We hope this information gives you some peace of mind.

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