Tenants

All the information relevant for our tenants

Alejandra avatar L Amanda Marten avatar
52 articles in this collection
Written by Alejandra, Lígia Arbex, and Amanda Marten
How to use HousingAnywhere

How can I be sure an email is really from HousingAnywhere?

Check here to see how to verify if your email was sent by HousingAnywhere
Amanda Marten avatar
Written by Amanda Marten
Updated over a week ago

How can I make my password strong?

How can I make my password strong?
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Written by Lígia Arbex
Updated over a week ago

How can I keep my account secure?

How can I keep my account secure?
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Written by Lígia Arbex
Updated over a week ago

Does HousingAnywhere check the listings?

Does HousingAnywhere check the listings?
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Written by Lígia Arbex
Updated over a week ago

How can I be sure a listing is real and protect myself from scammers?

How can I be sure a listing is real and protect myself from scammers?
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Written by Lígia Arbex
Updated over a week ago

How do I archive messages?

How do I archive messages?
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Written by Lígia Arbex
Updated over a week ago

What should I do if an advertiser asks me to pay outside HousingAnywhere?

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Written by Lígia Arbex
Updated over a week ago

I didn’t get any response from an advertiser, is there something wrong?

I didn’t get any response from an advertiser, is there something wrong?
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Written by Lígia Arbex
Updated over a week ago

Why can I not see the “Contact Advertiser” button?

Why can I not see the “Contact Advertiser” button?
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Written by Lígia Arbex
Updated over a week ago

How do I connect my user's account to Facebook?

How do I connect my user's account to Facebook?
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Written by Lígia Arbex
Updated over a week ago

Why does HousingAnywhere require me to have a public profile?

Why does HousingAnywhere require me to have a public profile?
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Written by Lígia Arbex
Updated over a week ago

How do I delete my account?

How do I delete my account?
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Written by Lígia Arbex
Updated over a week ago

How do I reset my password?

How do I reset my password?
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Written by Lígia Arbex
Updated over a week ago

Can I share my contact details?

Did you get a notice about sharing contact details, or was part of a message hidden? Check here to find out why
Amanda Marten avatar
Written by Amanda Marten
Updated over a week ago

How do I change the email address I use for HousingAnywhere?

How do I change the email address I use for HousingAnywhere?
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Written by Lígia Arbex
Updated over a week ago

How do I know if my account is verified?

How do I know if my account is verified?
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Written by Lígia Arbex
Updated over a week ago

How can I unsubscribe from email notifications?

How can I unsubscribe from email notifications?
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Written by Lígia Arbex
Updated over a week ago

How can enable or disable SMS notifications?

How can enable or disable SMS notifications?
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Written by Lígia Arbex
Updated over a week ago

What is special offer?

What is special offer?
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Written by Lígia Arbex
Updated over a week ago

Can I cancel a booking request?

Do you want to cancel a booking request that you made? Check here to find out how
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Written by Lígia Arbex
Updated over a week ago

What if I send multiple booking requests and am accepted by more than one advertiser?

What if I send multiple booking requests and am accepted by more than one advertiser?
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Written by Lígia Arbex
Updated over a week ago

What happens if 48 hours pass and my booking request has not been accepted or I haven’t accepted an invitation to book?

What happens to my booking request/invitation to book after 48 hours?
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Written by Lígia Arbex
Updated over a week ago

How do I search for a place?

How do I search for a place?
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Written by Lígia Arbex
Updated over a week ago

Will HousingAnywhere provide assistance in my room search?

Can you help me find a room?
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Written by Lígia Arbex
Updated over a week ago

How do I know if an email is really from HousingAnywhere?

How do I know if an email is really from HousingAnywhere?
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Written by Lígia Arbex
Updated over a week ago

How to report a user?

If you think there is a suspicious user, you can follow these steps to report them
Alejandra avatar
Written by Alejandra
Updated over a week ago

How to send a booking request?

Are you sure you want a room but you don't know how to book it? Please follow these steps
Alejandra avatar
Written by Alejandra
Updated over a week ago

How can I filter my search?

What filters can I use to limit my search to find the right place for me?
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Written by Lígia Arbex
Updated over a week ago

How long does it take the advertiser to reply?

You've sent a message but the advertiser hasn't responded yet? Here are some tips
Alejandra avatar
Written by Alejandra
Updated over a week ago

How can I find a room or apartment?

How to find a room or apartment on HousingAnywhere
Alejandra avatar
Written by Alejandra
Updated over a week ago

How to favorite or save a listing

Do you want to save a listing to come back to later? Follow these steps to learn how.
Amanda Marten avatar
Written by Amanda Marten
Updated over a week ago

How to contact the advertiser?

Easy steps how to start a conversation with an advertiser
Alejandra avatar
Written by Alejandra
Updated over a week ago