In general, most people will receive a reply from an advertiser within three days. However, advertisers often receive lots of messages, and unfortunately, some choose not to reply to all of these.

As a peer-to-peer platform, we don’t mediate between the advertiser and tenant in the way a rental agency would. Instead, we can offer you some tips if an advertiser isn’t replying:

  • Send a gentle reminder to the advertise - we’ll make sure they receive an email notification. 

  • When you contact advertisers, make sure to sell yourself! Tell them how great you are and what you might be like as a tenant or roommate.

  • Where possible, contact 5-10 advertisers to maximize your chances. 

If you have any questions, just let us know!

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