Tenants

All the information relevant for our tenants

Prya Badrie avatar Alejandra avatar John Grantham avatar +2
77 articles in this collection
Written by Prya Badrie, Alejandra, John Grantham and 2 others
How to use HousingAnywhere

How can I be sure an email is really from HousingAnywhere?

Check here to see how to verify if HousingAnywhere sent your email
Alejandra avatar
Written by Alejandra
Updated over a week ago

How can I make my password strong?

How can I protect my account?
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Written by Alejandra
Updated over a week ago

How can I keep my account secure?

How can I make sure my account is safe?
Alejandra avatar
Written by Alejandra
Updated over a week ago

When does the 48 hour time window start?

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Written by Alejandra
Updated over a week ago

How can I be sure a listing is real and protect myself from scammers?

How can I be sure that I won't get scammed?
Alejandra avatar
Written by Alejandra
Updated over a week ago

How do I archive messages?

Can I archive a message?
Alejandra avatar
Written by Alejandra
Updated over a week ago

What should I do if an advertiser asks me to pay the first month's rent outside HousingAnywhere?

An advertiser asked me to pay directly to them, what should I do?
Alejandra avatar
Written by Alejandra
Updated over a week ago

I didn’t get any response from an advertiser, is there something wrong?

I didn’t get any response from an advertiser. Is something wrong?
Alejandra avatar
Written by Alejandra
Updated over a week ago

Why can I not see the ‘Contact Advertiser’ button?

Why can I not see the ‘Contact Advertiser’ button?
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Written by Alejandra
Updated over a week ago

Why does HousingAnywhere require me to have a public profile?

Why does HousingAnywhere require me to have a public profile?
Alejandra avatar
Written by Alejandra
Updated over a week ago

How do I delete my account?

How do I delete my account?
Alejandra avatar
Written by Alejandra
Updated over a week ago

How do I change my password?

How do I change or reset my password?
Alejandra avatar
Written by Alejandra
Updated over a week ago

Can I share my contact details?

Did you get a notice about sharing contact details, or was part of a message hidden? Check here to find out why.
Alejandra avatar
Written by Alejandra
Updated over a week ago

How do I know if my account is verified?

How do I know if my account is verified?
Alejandra avatar
Written by Alejandra
Updated over a week ago

How do I change the email address I use for HousingAnywhere?

I want to use a different email address.
Alejandra avatar
Written by Alejandra
Updated over a week ago

How can I unsubscribe from email notifications?

How can I unsubscribe from email notifications?
Alejandra avatar
Written by Alejandra
Updated over a week ago

How can I enable or disable SMS notifications?

How can I enable or disable SMS notifications?
Alejandra avatar
Written by Alejandra
Updated over a week ago

What is a special offer?

An advertiser has sent me a special offer, what does it mean?
Alejandra avatar
Written by Alejandra
Updated over a week ago

What happens if 48 hours pass and my booking request has not been accepted or I haven’t accepted an invitation to book?

What happens to my booking request/invitation to book after 48 hours?
Alejandra avatar
Written by Alejandra
Updated over a week ago

Will HousingAnywhere assist in my room search?

Can you help me find a room?
Alejandra avatar
Written by Alejandra
Updated over a week ago

How do I know if an email is really from HousingAnywhere?

How do I know if an email is really from HousingAnywhere?
Alejandra avatar
Written by Alejandra
Updated over a week ago

How can I report a user?

If you think there is a suspicious user, you can follow these steps to report them.
Alejandra avatar
Written by Alejandra
Updated over a week ago

How to send a booking request?

Ready to book but don’t know how? Follow these steps.
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Written by Alejandra
Updated over a week ago

How can I filter my search?

What filters can I use to focus my search and find the right place for me faster?
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Written by Alejandra
Updated over a week ago

How long does it take the advertiser to reply?

You've sent a message but the advertiser hasn't responded yet? Here are some tips
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Written by Alejandra
Updated over a week ago

How can I find a room or apartment?

How to find a room or apartment on HousingAnywhere
Alejandra avatar
Written by Alejandra
Updated over a week ago

How to favorite or save a listing

Do you want to save a listing to come back to later? Follow these steps to learn how.
Alejandra avatar
Written by Alejandra
Updated over a week ago

How do I contact an advertiser?

Easy steps for starting a conversation with an advertiser
Alejandra avatar
Written by Alejandra
Updated over a week ago
Co-liCo Incident (October 2022, Germany)

What is this ‘Co-liCo incident' about?

John Grantham avatar
Written by John Grantham
Updated over a week ago

Will I be able to move into Co-liCo accommodation?

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Written by John Grantham
Updated over a week ago

I am supposed to move in between 29 October (the date the incident was known) and 6 November, and I have nowhere else to go. What can I do?

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Written by John Grantham
Updated over a week ago

I stayed at a hotel arranged by HousingAnywhere. What happens after the hotel stay?

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Written by John Grantham
Updated over a week ago

My move-in date is after 6 November. What are my options?

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Written by John Grantham
Updated over a week ago

My move-in date is on or after 1st December 2022. What are my options?

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Written by John Grantham
Updated over a week ago

How can I cancel the booking with Co-liCo?

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Written by John Grantham
Updated over a week ago

Can I get a refund for the payment/payments I made to HousingAnywhere?

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Written by John Grantham
Updated over a week ago

What will happen to my deposit and other payments that I made directly to Co-liCo?

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Written by John Grantham
Updated over a week ago

Will HousingAnywhere be able to find me alternative accommodation?

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Written by John Grantham
Updated over a week ago

Did I get scammed by HousingAnywhere?

John Grantham avatar
Written by John Grantham
Updated over a week ago

Are Co-liCo and/or its management/representatives frauds?

John Grantham avatar
Written by John Grantham
Updated over a week ago

What other actions are HousingAnywhere taking to clarify the situation further?

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Written by John Grantham
Updated over a week ago