If you’ve received an email that doesn’t feel quite right, you’re not alone. Scammers sometimes try to trick people by pretending to be companies like HousingAnywhere.
These fake messages — called phishing emails — are designed to get you to share personal details or send money outside the platform.
Spotting a scam is easier than it seems once you know what to look for. This guide walks you through how to recognize official HousingAnywhere emails, what red flags to watch out for, and what to do if something doesn’t feel right.
In this article:
What our emails look like
We only send emails from the following official domains:
@housinganywhere.com
@notifications.housinganywhere.com
If an email comes from any other domain — even if the name looks familiar — it’s not from us.
Always check the full sender address, not just the display name. Scammers can fake names, but not the domain.
What a phishing email might look like
Not all scam emails are easy to spot at first glance. But here are some common red flags:
It asks you to pay outside the platform.
We never ask for bank transfers, PayPal, or crypto payments. All payments happen securely through our website.The links look suspicious.
Hover over them — do they lead somewhere other than housinganywhere.com?It creates pressure.
Scammers often try to scare you by saying your booking will be canceled or your account blocked.It looks or sounds off.
Spelling mistakes, strange formatting, or poor-quality logos are common in phishing emails.It lacks personal details.
Real emails from us often include your name or booking information.
We’ll never ask you to share your password, verification codes, or personal documents by email. We also won’t ask you to download anything to “verify” your identity.
What to do if something feels off
Trust your gut. If you’re unsure about an email, play it safe:
Don’t click any links or open attachments.
Don’t reply to the email. This can confirm your email address to a scammer.
Visit our website directly. Type www.housinganywhere.com into your browser instead of using links in the message.
Reach out to us. We’ll help you confirm whether the message is legitimate.
How to report a suspicious email
Think something’s off? Report scams to help keep everyone safe.
Take a screenshot or copy the message.
Reach out to our Customer Care team.
Avoid interacting with the email.
Once we confirm it's a scam, delete it from your inbox.
Simple ways to protect your account
A few small habits can go a long way in keeping your account safe:
Log in only through our website. Bookmark www.housinganywhere.com so you don’t rely on links in emails.
Use a strong, unique password. Avoid reusing passwords across accounts.
Keep your browser and device updated. Security updates help block scam attempts.
Be cautious of messages that feel urgent or threatening. That’s a common tactic scammers use.