Your safety on HousingAnywhere is our top priority. Here are the most important ways you can protect your account, avoid common scams, and rent with confidence.
Create a strong password
A strong, unique password is your first line of defense. When you create or update your password, follow the security requirements shown on the screen.
Pay and communicate only on HousingAnywhere
This is the most important way to stay safe. Keeping all your payments and messages on our platform is the only way we can protect you.
We will never ask you to pay outside of our website. HousingAnywhere's official payments are always made through our secure platform.
Be suspicious if anyone asks you to pay using a bank transfer, an instant-payment app (like PayPal, Wise, or Western Union), or in cash. These are red flags.
If you pay or communicate outside our platform, you will lose access to our Tenant Protection and other security measures.
Spot common scams
Scammers may try to imitate HousingAnywhere or a landlord. Here’s what to look for:
Check the website URL: Before you log in or enter any details, always make sure you are on our official site: https://www.housinganywhere.com.
Be skeptical of fake emails: "Phishing" is a common scam where someone sends a fake email to get your details. These messages often look official but create a false sense of urgency or come from a strange email address.
We have a full guide that shows you exactly what to look for, so you can be confident in spotting official HousingAnywhere emails.
Don't trust strange links: In general, don't click links or download attachments (in emails or platform messages) unless you are 100% sure you trust the sender.
Report suspicious activity
If you come across a suspicious profile, listing, or message, please contact our Customer Care team immediately.
If anyone emails or messages you asking to pay or accept payment off-site, do not reply to them and contact us immediately. We are here to help.