If you applied to rent and the landlord hasn't responded to your application yet, you can cancel it easily. At the top of your conversation with the landlord, click Cancel application.
That's it! Your application will be canceled.
If your stay is already confirmed
If the landlord already accepted your application and confirmed your stay, you can cancel within 24 hours, regardless of your cancellation policy. Note that in this case, our Tenant Protection fee will not be refunded.
If you'd like to cancel a confirmed stay, review our cancellation policies and read this article for more details, Canceling a confirmed stay.