If you decide to cancel a booking, you will need to email email@example.com explaining why you want to cancel.
It is possible to cancel, but it is not advisable because this will leave the tenant in an inconvenient position. You will also be penalised for cancelling bookings.
Stage 1 — 1st cancellation: Your listing will move to the bottom of the search page for 2 weeks.
Stage 2 — 2nd cancellation: Your listing will move to the bottom of the search page for 2 weeks. We will withhold 10% of the amount from your next booking.
If you need more information about our cancellation policy, don't hesitate to contact us or check our Terms and Conditions.