If you decide to cancel your booking, you will need to send an email to firstname.lastname@example.org explaining the reason for cancelling.
It is possible to cancel but it is not advisable because this will leave the tenant in a very inconvenient position. Cancellation of a booking will also initiate a multi-stage penalty for you:
1st cancellation: your listing is moved to the bottom of the search page for 2 weeks.
2nd cancellation: repetition of stage 1 and 10% of your next booking will be withheld.
If you need more information about our cancellation policy, don't hesitate to contact us or to check our Terms and Conditions.