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Why can't the tenant see my phone number?
Why can't the tenant see my phone number?

Was your phone number or email address hidden? Check here to find out why.

Written by Alejandra
Updated over a week ago

Protecting our users' safety and ensuring they do not fall victim to scams is one of HousingAnywhere's priorities. Until a booking has been made, it is not permitted to share contact information such as email address, phone number, Skype name, Facebook link, etc.

You do not need to worry if you have sent this information to a tenant and gotten a warning message. Simply do not send any more contact information, and keep all the conversation on HousingAnywhere until the booking has been made. You will then receive the tenant's email address and phone number once it is confirmed.

By keeping all the communication and payments on Housing Anywhere, we can offer our secure payment system for our tenants. To find out how this benefits you as an advertiser, click here.

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