To send a payment request or payment plan (a collection of payment requests) via the platform’s direct messaging service, the tenant must first have officially booked your property, i.e. paid the first month’s rent. After logging in, go to your inbox and select the conversation with your confirmed tenant to send payment requests. 

Within the system message that reads ‘Congratulations! Your place is officially booked’ you will see the option to SEND A PAYMENT REQUEST or CREATE PAYMENT PLAN. After selecting this button you’ll be able to fill out all the details of the requests, including:

  • Amount  
  • Title
  • Due date 

When sending payment requests to a designated tenant, you will be able to see the tenant’s name, rental property and rental period when generating the requests. When you’re happy with your request or plan and have checked that all details are accurate, you can submit your payment request or payment plan.

If you send a single payment request you will see a system message in the chat when your request has been successfully submitted, as well as the option to send another request to this tenant. If you wish to do this, simply click ‘SEND ANOTHER PAYMENT REQUEST.

For more information check our How-To-Guide here

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