Worry-Free booking for landlords

Worry-Free booking gives you added financial protection while helping make your listing more accessible to tenants.

You get protection against eligible missed rent and tenant-caused damage, along with better visibility on the search page on HousingAnywhere, when you offer a deposit of €250 or less — at no extra cost to you. We cover the cost of the protection included with Worry-Free booking. There’s no separate fee for you and your tenant.

Worry-Free booking is a free package that combines a lower deposit with added protection, helping you make your listing more attractive without taking on more risk.

Instead of asking for a traditional deposit of 1-2 months’ rent, you can offer your listing with a security deposit of €250 or less. Once you opt in and complete the required steps, Worry-Free Booking includes protection for eligible missed rent and tenant-caused damage.

We cover eligible unpaid rent above your deposit, up to €100,000.
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We cover eligible tenant-caused damage to your property and listed furnishings, up to €10,000.

See what Damage Cover includes.
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You offer a deposit of €250 or less, lowering the upfront barrier for interested tenants. This helps make your listing more attractive to tenants, while giving you more confidence and support as a landlord.

We boost your listing in relevant search results, helping more tenants find it.

We cover the cost of the protection included with Worry-Free booking. There’s no separate fee for you or your tenant.
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Worry-Free booking includes protection against missed rent and tenant-caused damage during the rental period.

It can protect you from:

Worry-Free Booking can cover unpaid rent, including service charges, up to the policy limit of €100,000.

If the tenant leaves before the agreed rental period ends, you can get coverage for missed rent up to 2 months, based on the tenant’s rental dates on HousingAnywhere.

Worry-Free booking can cover eligible property and furniture damage up to €10,000 under one combined limit.

See what counts as eligible damage.

Worry-Free booking also covers rental income lost during the time needed to complete repairs approved by the insurer, up to 2 months’ rent.

In France, Worry-Free Booking also covers related legal fees up to €16,000, subject to the policy terms.

See what damage cover includes and what it does not.

With Worry-Free Booking, you can offer your listing with a security deposit of €250 or less. You still keep a deposit in place while making it easier for interested tenants to move forward.

The tenant is still responsible for taking care of your property and paying what they owe. If something goes wrong, the deposit is used first for valid costs, such as missed rent or tenant-caused damage.

If the cost exceeds the deposit, the remaining amount can be covered by the insurance included with Worry-Free booking.

Yes. Worry-Free booking is optional, so you can continue using your usual deposit setup if you prefer.

If you choose a traditional deposit instead, your booking won't include the added financial protection available with Worry-Free booking, including protection for eligible missed rent, tenant-caused damage, early move-out, lost rental income during covered repairs, and other applicable benefits.

The booking will follow the standard deposit terms shown in your listing and rental agreement.

When Worry-Free booking is available for your listing, you’ll see it as an option in your HousingAnywhere account.

Right now, Worry-Free booking is available for selected rentals where:

To complete the opt-in, you’ll also need to set the deposit to €250 or less.

Worry-Free Booking is being rolled out gradually in selected cities, so you might not see it for your listing just yet.

Right now, it’s available for selected rentals in France, Berlin, and Frankfurt. Your listing also needs to meet the required conditions listed above related to rent and deposit amounts.

If your deposit is above €250, you can still see and select Worry-Free booking. We’ll ask you to lower the deposit to €250 or less before you complete the opt-in.

We’re working on bringing Worry-Free Booking to more listings soon. Keep an eye on your HousingAnywhere account — we’ll let you know when it becomes available for your listing.

When Worry-Free booking is available for your listing, you can opt in from your HousingAnywhere account.

If your current deposit is above €250, we’ll ask you to lower it to €250 or less before you continue.

Once you've opted in, Worry-Free booking becomes available for eligible new conversations and bookings started after your opt-in. It will not be added to past conversations or already confirmed bookings.

Here’s what you can expect:

We boost your listing in relevant HousingAnywhere search results, helping more interested tenants find it.

Your listing shows the Worry-Free badge, helping it stand out and clearly indicate a €250 or less deposit and the included protection.

Eligible conversations and bookings started after you opt in will include Worry-Free booking.

When you receive an eligible booking, we’ll guide you through the information and documents needed before the tenant moves in. Once these are complete, our insurance partner sets up the protection for that stay.

To keep the Worry-Free booking protection in place, you’ll need to complete the following at least 3 days before move-in:

Make sure your HousingAnywhere identity verification is complete and your account details are up to date.

Check that the following information in your HousingAnywhere account is correct:

Accurate information helps our insurance partner prepare the policy details for your booking without unnecessary delays.

Once the required steps are complete, the Worry-Free booking protection is activated. Our insurance partner will email you the policy and login details for the online claim management system within 3 days.

Only you, as the landlord or property manager, can file a claim.

Use the login details emailed to you by our insurance partner to access the online claim-management system.

You’ll need to:

For the full step-by-step process, see how to file a damage claim.

Once the initial document check confirms that the required documents are in place, an eligible damage claim payout of up to €1,000 can be processed within 48 hours. The full claim review continues afterward.

INSURED Services will guide you through the claim process and let you know which documents are needed. These may include:

See the documents needed to file a claim

Know what to avoid before your claim is fully reviewed

After you submit your claim, INSURED Services will review your documents and let you know if anything is missing.

For eligible damage claims, a payout of up to €1,000 can be processed within 48 hours after the initial document check. This helps you receive support sooner while the full claim review continues.

Once your claim file is complete, Mila will review the claim and confirm the final coverage decision and compensation amount. In some cases, the full review may change the initial decision. If this happens, the payout may be adjusted or recovered in line with the policy terms.

Payout timing depends on the type of claim and whether all required documents have been provided.

For eligible damage claims, a payout of up to €1,000 can be processed within 48 hours of the initial document submission check, with the full review continuing afterward.

Missed rent claims take longer because INSURED Services reviews the rental agreement, the tenant’s payment status, the supporting documents, and the policy conditions before a payout decision is made.

Timing varies depending on the completeness and circumstances of the claim.