You’ve created a listing, added your payout information, and are ready for bookings. Great! Now, all you have to do is wait for the tenant to move in so you can receive your money.

In this article, you’ll learn when you’ll get paid for bookings and payment requests, and what happens to your payout if the tenant cancels.

Any money the tenant pays through HousingAnywhere before they move in is paid out after they move in. This applies to the booking amount and all payment requests that they pay before they move in.

When the tenant moves in without issues, the payout is sent 48 hours after your tenant’s move-in date.

Suppose the tenant cancels the booking before they move in. If you’re owed a payout according to your chosen cancellation policy, the payout is sent immediately.

If a tenant cancels a booking within 48 hours of their move-in, your payout may be delayed while we investigate.

A last-minute booking is one that’s confirmed within 7 days of the move-in date. For last-minute bookings, the payout is sent 7 days after the tenant’s move-in date. This is an extra security step.

Payment requests that the tenant pays 48 hours after their move-in date are paid out immediately.

After HousingAnywhere releases your payout, there’s a processing time before the money arrives at your bank.

If you’ve waited longer than the processing times mentioned above, your payout is delayed.