Why was my payout delayed?

Reasons for a delayed payout

Prya Badrie avatar
Written by Prya Badrie
Updated over a week ago

HousingAnywhere sends payouts to advertisers 48 hours after the tenant's move-in date. It can take 3 to 5 days for the funds to show in your bank account.

In some cases, payouts get delayed.

Reasons for a delayed payout

  • No billing or payout information
    Add your payout details, so we know where to send the money.

  • Pending identity verification
    To follow the latest European financial regulations, we have to verify your identity before sending you payouts. Read more about how and why we do this.

  • Tenant wants to cancel the booking
    Our team is reviewing the cancellation request and will contact you soon.

  • Booking was confirmed too close to the move-in date
    The payout date moves to 7 days after the booking confirmation to prevent fraud.

If you haven't received your payout and none of these reasons applies to you, contact us immediately.

Did this answer your question?