HousingAnywhere aims to provide a secure platform for all our users. At the same time, we are required to collect and verify certain information from our advertisers to comply with European regulations to prevent fraud, money laundering, and terrorist financing. To protect your privacy, we have developed a secure process to collect your information.

How does it work?

If you have not received an email from us with details on how to provide the required information, then in the upcoming months you will see in your HousingAnywhere account a banner notification to complete this verification.

If you don’t see the notification, from your HousingAnywhere account go to the top right corner of the screen, click on your name, and in the dropdown menu click on “Payout settings”, then on the list on the left click on “Verify identity”. Here you can complete the form and save it.

After you have completed the verification form, you will get a confirmation email. We will review your information within 72 hours and may follow up with you if more information is needed.

You have to submit the required documents before 1 June 2021. After this date, if your identity is still unverified, your payouts will be on hold and won’t be processed till your identity can be verified.

Do both companies and individuals have to go through the verification process?

Yes, we will ask for different documents depending on the type of landlord. An individual private landlord will have to share documents such as a valid government-issued ID, address, and other information if necessary. A company will have to give more information like the details of the company, legal representative, and UBO.

We will send you an email (from our authorised domain) with a list of all the documents we might need from you. In that email, you will see the link to the form where you can submit this information. The form will also be available on your HousingAnywhere account to be filled in later.

Is it secure to share personal information with HousingAnywhere?

We value your online security just as much as you do. The HousingAnywhere platform uses secure encryption like the ones used to transmit credit card numbers for the collection of this information. The documents you share with us will be stored securely in an encrypted form. Only authorized employees can see your information to review and assist you if needed.

Our third-party databases handle this information according to our contracts with them. We work closely with them and comply with our legal obligations while ensuring that HousingAnywhere’s Privacy Policy is respected to protect our users.

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