When you arrive at your accommodation on your move-in date, you have 48 hours to notify us if you have been lied to about the accommodation or if it is not as advertised. The 48 hours start at midnight on the date of your move-in.
Example: Your move-in date is January 1, 2019. You will have until 23:59 on January 2, 2019, to email us at firstname.lastname@example.org about the room not being as advertised. After this time, the first month's rent will be sent to the advertiser.
Have any questions? Just let us know!