HousingAnywhere is always working on improving its products and services. As part of this effort, we aim to create a secure community for all our users and partners where fraud, money laundering, and other undesirable criminal activities are prevented.

For this reason, when you create an account on our platform, we may ask for a government ID and/or other information (such as your legal name, address, etc).

How does it work?

When you are asked to confirm your identity, you will need to provide a government ID (E.g., passport, national ID card, etc), a bank statement, and, in some cases, a picture of you different from the one in your profile.

We will review your information within 3 working days. We may get in touch with you if we need more information.

If the verification process fails, your booking may be canceled. This is a potential unfortunate consequence, but it is a both Legal and Company requirement.

When will I be asked to confirm my identity?

You will be asked to give this information if we need to make sure you are really who you say you are. We could also need a verification if banks, other financial institutions, or law enforcement agencies request this information in order to prevent money laundering, to verify sanctioned entities or individuals, or to conduct investigations relevant to the booking. Your ID will not be shared with anyone else and will not be used for any other purpose.

We aim to protect the privacy of our users while we comply with our legal obligations.

No matter which type of ID you add, please clearly indicate that it's a copy of the original by placing a watermark or similar stating "HousingAnywhere copy" on it. Make sure important information is visible. But please cover the national identification number if it is on your ID.

Is it secure to share personal information with HousingAnywhere?

We take your privacy seriously. The information you share during the verification process is governed by our Privacy Policy and sent to us and our third-party databases using secure encryption. Our third-party databases handle this information according to our contracts with these third parties.

We aim to protect the privacy of our users while we comply with our legal obligations.

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