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How to send a booking request?
How to send a booking request?

Ready to book but don’t know how? Follow these steps.

Written by Alejandra
Updated over a week ago

If you have found a place you want, you can request a booking. You will only pay if the advertiser accepts your request or if you accept the advertiser's invitation to book.

To make a booking request:

  • Click on ' Send booking request' at the top of the conversation page with the advertiser.

  • You will be asked to fill out your payment details

  • If the advertiser accepts your request, you will be charged the first month's rent and the one-time service fee.

  • The money will be automatically transferred to our accounts, where it will stay until 48 hours after your move-in date registered on the platform.

  • After those 48 hours, we will transfer your rent to the advertiser unless you have contacted us that the property is not as advertised.

If you have any other questions, please let us know.

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