Your place is booked? Congratulations! Get ready to welcome your earnings.
In this article:
How your payout is calculated
When the tenant's move-in goes well, your payout is the first month’s rent minus your commission fee (including VAT, if eligible). The commission fee is automatically deducted from your payout.
If a booking is canceled, your payout is determined by your chosen cancellation policy.
Factors that impact your payout
If the amount you received differs from the payout we sent, it could be due to one or more of these reasons:
Exchange rates from the Euro to other currencies
You can receive payouts in your chosen currency. We send an amount in euros equivalent to the amount in your chosen currency, based on the conversation rate at the time of sending. The conversion rate may have changed on the day your bank credits the funds to your account, resulting in a different amount.
Conversion fees for foreign currency transfers
Your bank may charge you conversion fees for receiving foreign currency transfers, also known as SWIFT transfers. Contact your bank with any questions.
Bank processing fees for international transfers
For international bank transfers, the money passes through other banks before it reaches your bank account. These other banks may charge their fees which affect your received amount. Check with your bank for more information.
If have questions about a specific payout, contact our Customer Care team.