HousingAnywhere

How to request a cancellation and when you're eligible for a refund

Cancellation policies for tenants

The landlord cancels your booking or causes other last-minute issues. Here’s how we can help.

What happens if the landlord cancels your booking or delays your move-in?

I don't like the place that I booked, can I get a new one?

Will I get a new accommodation if I refuse the booked place upon arrival?

My accommodation is not as advertised, what do I do?

What should I do if the place differs from what is described on HousingAnywhere?

Can I cancel a booking if I don't like the room when I arrive or move in?

If I don't like the accommodation can I get a refund?

Can I get the Tenant Protection fee back?

Is the HousingAnywhere Tenant Protection fee refundable?

How long does it take before I receive my refund?

I can't move in because my visa was declined, how do I get my money back?

My visa was declined. Can I get a refund?

Paweł

Prya Badrie

Cancellations and refunds

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