The tenants have until 48 hours after the move-in date to see if the room is as described in the advertisement.
If everything is fine, HousingAnywhere will transfer the payment to you after 48 hours. Due to bank processing times, it might take 1-5 working days before the money is available in your account (EU bank transfer). For international money transfers, this might take up to 10 working days.
Banks (and financial institutions) worldwide often do not process transactions during weekends and national holidays.
This 48-hour policy also applies to other payments. If you use our Online Rent Collection to send payment requests or payment plans to your tenant before the move-in date, any payments the tenant makes will only be released to you 48 hours after they have moved in.
Let us know if you have any questions.