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62 articles in this collection
Written by Alejandra and Melisa Dautovic
How to use HousingAnywhere

How are search results determined?

Search results are determined by the following:
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Written by Melisa Dautovic
Updated over a week ago

How are response time and response rate calculated?

Calculation of response time and response rate
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Written by Melisa Dautovic
Updated over a week ago

How do I create an account?

How to create an account on HousingAnywhere
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Written by Melisa Dautovic
Updated over a week ago

How to rank your listings higher in the search results

Would you like your listings to be visible on the first search results page? These tips might help you!
Alejandra avatar
Written by Alejandra
Updated over a week ago

What is a deposit and how can I add details about it to my listing?

How do I get the deposit?
Alejandra avatar
Written by Alejandra
Updated over a week ago

What is a booking request?

What is a booking request and what happens if I accept or decline it?
Melisa Dautovic avatar
Written by Melisa Dautovic
Updated over a week ago

What happens if 48 hours pass and I don't accept a tenant or my invitation to book is not accepted?

If 48 hours pass
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Written by Melisa Dautovic
Updated over a week ago

What do I do if a tenant wants to arrange a viewing before booking?

Arrange a viewing before booking
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Written by Melisa Dautovic
Updated over a week ago

Is it possible to integrate my property database with HousingAnywhere?

We have two systems to integrate external property databases
Alejandra avatar
Written by Alejandra
Updated over a week ago

How can I edit my listing?

Do you need to change the address, description or any other information on your listing? Just follow these easy steps
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Written by Alejandra
Updated over a week ago

How do I reset my password?

How can I change my password?
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Written by Melisa Dautovic
Updated over a week ago

Is it possible to add videos to an advertisement?

How can I upload videos to my listings?
Alejandra avatar
Written by Alejandra
Updated over a week ago

How do I delete my account?

How can I remove my account?
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Written by Melisa Dautovic
Updated over a week ago

How can I change the email address I use for HousingAnywhere?

I want to use a different email address
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Written by Melisa Dautovic
Updated over a week ago

How do I edit my profile or profile photo?

I want to change my information or picture
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Written by Melisa Dautovic
Updated over a week ago

Why should I connect to Facebook?

Connect to Facebook
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Written by Melisa Dautovic
Updated over a week ago

How can I list my room or property?

How you can list your place for rent on HousingAnywhere
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Written by Melisa Dautovic
Updated over a week ago

How can I make my listings more competitive?

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Written by Melisa Dautovic
Updated over a week ago

How do I create multiple listings?

Create multiple listings
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Written by Melisa Dautovic
Updated over a week ago

How does HousingAnywhere work for advertisers?

A step by step guide on how to list your accommodation and attract more tenants
Alejandra avatar
Written by Alejandra
Updated over a week ago

How can I hide or delete my listing?

I do not want my listing to be seen by users
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Written by Melisa Dautovic
Updated over a week ago

How can I get verified?

Check here for the different ways available to verify your account
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Written by Melisa Dautovic
Updated over a week ago

How do I archive messages?

I do not want to see a message anymore.
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Written by Melisa Dautovic
Updated over a week ago

How do I list my room?

Do you want to rent out your room through HousingAnywhere? Check this article
Alejandra avatar
Written by Alejandra
Updated over a week ago

How do I know if my account is verified?

Know if my account if verified
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Written by Melisa Dautovic
Updated over a week ago

How to invite a tenant to book?

Did you find the perfect tenant for your room and you don't know how to finalise the booking? Find the answers in this article
Alejandra avatar
Written by Alejandra
Updated over a week ago

How do I know if someone has responded to my listing?

How do I know if I have received a message?
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Written by Melisa Dautovic
Updated over a week ago

How does the calendar feature work for advertisers?

How to block dates on the calendar and how to make them available again
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Written by Alejandra
Updated over a week ago

I have found a potential tenant, how do I proceed?

How can I let the tenant know I want them to book?
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Written by Melisa Dautovic
Updated over a week ago

Why are my listings not showing in the search results?

You can't find your listing in the search page? This could be the reason
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Written by Alejandra
Updated over a week ago

Why don't I have any reactions on my accommodation?

If you haven't been contacted by any potential tenants yet, this information might be helpful
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Written by Alejandra
Updated over a week ago
Payouts & Commission fee

Secure booking system for advertisers

How does the secure booking system of HousingAnywhere benefit advertisers? What are the advantages?
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Written by Alejandra
Updated over a week ago

Will I be charged VAT?

Do I have to pay VAT?
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Written by Melisa Dautovic
Updated over a week ago

How do I add or change my payout method?

Add or change payout method
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Written by Melisa Dautovic
Updated over a week ago

Why can't the tenant see my phone number?

Was your phone number or email address hidden? Check here to find out why
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Written by Alejandra
Updated over a week ago

Why do I need to fill in my Billing Details?

What do I need to fill in to receive my payout?
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Written by Alejandra
Updated over a week ago

How do I pay the commission fee?

When do I have to pay commission, and how can I pay it?
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Written by Alejandra
Updated over a week ago

How do I receive my payment?

You are an advertiser and need to set up your payout preferences such as IBAN or PayPal? Find out how here
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Written by Alejandra
Updated over a week ago

What is the commission plan for advertisers?

Why do advertisers have to pay commission? Is the VAT included? How do I pay the commission?
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Written by Alejandra
Updated over a week ago

Will I receive an invoice?

Can I get an invoice for my booking? What is include?
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Written by Alejandra
Updated over a week ago

I received less money than expected, why is this?

Why is my payout smaller than I think it should be?
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Written by Alejandra
Updated over a week ago

When will I receive the first month's rent?

How long does it take to receive the tenant's rent payment?
Alejandra avatar
Written by Alejandra
Updated over a week ago

I do not have a VAT number, what can I do?

Check here for more information about VAT
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Written by Alejandra
Updated over a week ago

How do I add or change my Billing Details?

My billing details changed, how can I update them?
Alejandra avatar
Written by Alejandra
Updated over a week ago

Does HousingAnywhere collect all the rent?

How do I get rent for the rest of the months?
Melisa Dautovic avatar
Written by Melisa Dautovic
Updated over a week ago