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All the information relevant for our advertisers
+2
79 articles in this collection
Written by
Kaj van Zweeden,
Prya Badrie,
Alejandra
and 2 others
About HousingAnywhere
What is HousingAnywhere?
Find out more about HousingAnywhere and our history
Written by
Prya Badrie
Updated over a week ago
Why should I list my place on HousingAnywhere?
Reasons to list your place on HousingAnywhere
Written by
Prya Badrie
Updated over a week ago
Can I use HousingAnywhere for free?
Do I have to pay to use HousingAnywhere?
Written by
Prya Badrie
Updated over a week ago
Who can access the HousingAnywhere platform?
Can anyone use HousingAnywhere?
Written by
Prya Badrie
Updated over a week ago
Where can I get more information about a partnership?
I want to partner with HousingAnywhere
Written by
Prya Badrie
Updated over a week ago
Where is HousingAnywhere available?
Supported countries and regions
N
Written by
Nagranee Channa
Updated over a week ago
Are the listings inspected before they are listed?
Does HousingAnywhere manually check each listing?
Written by
Prya Badrie
Updated over a week ago
How to use HousingAnywhere
How do different contract types work for advertisers?
There are 3 contract types you can assign to your property listings. Here’s more about each of them:
Written by
Kaj van Zweeden
Updated over a week ago
How are search results determined?
Search results are determined by the following:
Written by
Prya Badrie
Updated over a week ago
Why should I communicate and pay through HousingAnywhere directly?
What are the benefits of communicating only on HousingAnywhere?
Written by
Prya Badrie
Updated over a week ago
What is an Excellent Advertiser Badge?
How do I qualify for the Excellent Advertiser Badge?
Written by
Alejandra
Updated this week
What are Response Time and Response Rate?
How is the response rate calculated? Why is this important for me as an advertiser?
Written by
Alejandra
Updated over a week ago
How are response time and response rate calculated?
Calculation of response time and response rate
Written by
Prya Badrie
Updated over a week ago
How can I create an account?
How to create an account on HousingAnywhere
Written by
Prya Badrie
Updated over a week ago
How to rank your listings higher in the search results
Would you like your listings to be visible on the first search results page? These tips might help you!
Written by
Alejandra
Updated over a week ago
What is a deposit and how can I add details about it to my listing?
How do I get the deposit?
Written by
Alejandra
Updated over a week ago
What is a booking request?
What is a booking request, and what happens if I accept or decline it?
Written by
Prya Badrie
Updated over a week ago
What happens if 48 hours pass and I don't accept a tenant or my invitation to book is not accepted?
Written by
Prya Badrie
Updated over a week ago
What do I do if a tenant wants to arrange a viewing before booking?
Arrange a viewing before booking
Written by
Prya Badrie
Updated over a week ago
What are tenant reviews?
N
Written by
Nathalie de Groot
Updated over a week ago
Is it possible to integrate my property database with HousingAnywhere?
We have three systems with which you can integrate external property databases with HousingAnywhere
Written by
Alejandra
Updated over a week ago
How can I edit my listing?
Do you need to change the address, description, or other information on your listing? Just follow these easy steps.
Written by
Alejandra
Updated over a week ago
Is it possible to add videos to an advertisement?
How can I upload videos to my listings?
Written by
Alejandra
Updated over a week ago
How do I change my password?
How can I change or reset my password?
Written by
Prya Badrie
Updated over a week ago
How do I delete my account?
How can I remove my account?
Written by
Prya Badrie
Updated over a week ago
How can I change the email address I use for HousingAnywhere?
I want to use a different email address
Written by
Prya Badrie
Updated over a week ago
How do I edit my profile or profile photo?
I want to change my information or picture
Written by
Prya Badrie
Updated over a week ago
Why should I connect to Facebook?
Connect to Facebook
Written by
Prya Badrie
Updated over a week ago
How can I list my room or property?
How you can list your place for rent on HousingAnywhere
Written by
Prya Badrie
Updated over a week ago
How can I make my listings more competitive?
Written by
Prya Badrie
Updated over a week ago
How do I create multiple listings?
Create multiple listings
Written by
Prya Badrie
Updated over a week ago
How does HousingAnywhere work for advertisers?
A step by step guide on how to list your accommodation and attract more tenants
Written by
Alejandra
Updated over a week ago
How can I hide or delete my listing?
I do not want my listing to be seen by users.
Written by
Prya Badrie
Updated over a week ago
How can I get verified?
Check here for the different ways available to verify your account.
Written by
Prya Badrie
Updated over a week ago
How do I archive messages?
I do not want to see a message anymore.
Written by
Prya Badrie
Updated over a week ago
How do I list my room?
Do you want to rent out your room through HousingAnywhere? Check this article.
Written by
Alejandra
Updated over a week ago
How do I know if my account is verified?
Find out how to confirm if your account is verified
Written by
Prya Badrie
Updated over a week ago
How to invite a tenant to book?
Did you find the perfect tenant for your room and you don't know how to finalise the booking? Find the answers in this article.
Written by
Alejandra
Updated over a week ago
How do I know if someone has responded to my listing?
How do I know if I have received a message?
Written by
Prya Badrie
Updated over a week ago
How does the calendar feature work for advertisers?
How to block dates on the calendar and how to make them available again
Written by
Alejandra
Updated over a week ago
I have found a potential tenant. How do I proceed?
How can I let the tenant know I want them to book?
Written by
Prya Badrie
Updated over a week ago
Why are my listings not showing in the search results?
You can't find your listing in the search page? This could be the reason
Written by
Alejandra
Updated over a week ago
Why don't I have any reactions on my accommodation?
If you haven't been contacted by any potential tenants yet, this information might be helpful
Written by
Alejandra
Updated over a week ago
Payouts & Commission fee
Can I receive payments in my local currency?
I want to receive my payout in my local currency.
N
Written by
Nathalie de Groot
Updated over a week ago
Why was my payout delayed?
Reasons for a delayed payout
Written by
Prya Badrie
Updated over a week ago
Can I select different payout methods for different listings?
Payout routing gives you greater payout flexibility. Here’s how it works...
Written by
Kaj van Zweeden
Updated over a week ago
Secure booking system for advertisers
How does the secure booking system of HousingAnywhere benefit advertisers?
Written by
Alejandra
Updated over a week ago
Will I be charged VAT?
Do I have to pay VAT?
Written by
Prya Badrie
Updated over a week ago
How do I add or change my payout method?
Add or change payout method.
Written by
Prya Badrie
Updated over a week ago
Why can't the tenant see my phone number?
Was your phone number or email address hidden? Check here to find out why.
Written by
Alejandra
Updated over a week ago
Why do I need to fill in my Billing Details?
What do I need to fill in to receive my payout?
Written by
Alejandra
Updated over a week ago
How do I pay the commission fee?
When and how do I pay the commission fee?
Written by
Alejandra
Updated over a week ago
How do I receive my payment?
Do you need to set up your payout method? Find out how to choose IBAN or international transfer here.
Written by
Alejandra
Updated over a week ago
What is the commission plan for advertisers?
Why do advertisers have to pay commission? Is the VAT included? How do I pay the commission?
Written by
Alejandra
Updated over a week ago
How will my payouts be displayed in my bank statement?
What to look for in the payment descriptors
Written by
Alejandra
Updated over a week ago
Will I receive an invoice?
Can I get an invoice for my booking? What is included?
Written by
Alejandra
Updated over a week ago
I received a different amount of money than I expected, why is this?
Why is my payout different than I expected?
Written by
Alejandra
Updated over a week ago
When will I receive the first month's rent?
How long does it take to receive the tenant's rent payment?
Written by
Alejandra
Updated over a week ago
I do not have a VAT number. What can I do?
Check here for more information about VAT
Written by
Alejandra
Updated over a week ago
How do I add or change my Billing Details?
My billing details changed. How can I update them?
Written by
Alejandra
Updated over a week ago
Does HousingAnywhere collect all the rent?
How do I get rent for the rest of the months?
Written by
Prya Badrie
Updated over a week ago
Booking Modifications, Cancellations and Refunds
How does the cancellation policy work for advertisers?
How to pick the cancellation policy you want to apply to your listings and how they work
Written by
Alejandra
Updated over a week ago
Cancellation Policy for Advertisers
How can I cancel a booking if I can't host the tenant anymore?
Written by
Alejandra
Updated over a week ago
What should I do if I feel uncomfortable hosting someone?
What can I do if I don't want to rent to my tenant anymore?
Written by
Prya Badrie
Updated over a week ago
How can a tenant cancel their booking with me?
Cancellation policy as applied to tenants
Written by
Alejandra
Updated over a week ago
Payment Requests
What is a payment request?
Manage your entire rental cycle from our secure and centralised platform, even after a booking is made.
Written by
Alejandra
Updated over a week ago
How can I send Payment Requests in the chat?
Steps to send payment requests on the conversation page
Written by
Alejandra
Updated over a week ago
What happens after I send a Payment Request to a tenant?
When will the tenant pay?
Written by
Alejandra
Updated over a week ago
What is the Payment Request Overview, and where can I find it?
Written by
Alejandra
Updated over a week ago
Advanced Pricing
What is Advanced pricing, and how does it work?
Everything you need to know about advanced pricing
Written by
Prya Badrie
Updated over a week ago
How is the rent calculated in advanced pricing?
Written by
Prya Badrie
Updated over a week ago
How are commission fees and first rent payouts affected by advanced pricing?
Will advanced pricing change the commission fee and payout amount I used to receive?
Written by
Prya Badrie
Updated over a week ago
Can I still send a special offer with advance pricing?
Can I adjust the price and dates of a potential booking if I use advanced pricing?
Written by
Prya Badrie
Updated over a week ago
Legal
I want to rent out my room. Do I need to set up a contract?
Is a contract required, and who provides it?
Written by
Alejandra
Updated over a week ago
Why is HousingAnywhere verifying my identity?
How does it work when HousingAnywhere asks for information to verify my identity?
Written by
Alejandra
Updated over a week ago
Studenten-WG Acquisition
How can I transfer my data from my Studenten-WG account?
I would like to export my data from my Studenten-WG account
Written by
Alejandra
Updated over a week ago
Rentmate Acquisition
Advertisers in Iceland: 8% Commission on total contract value
Here's how we charge commission for our advertisers in Iceland.
Written by
Alejandra
Updated over a week ago
How will the Rentmate acquisition affect me?
What happens to my Rentmate account after the HousingAnywhere acquisition?
Written by
Kaj van Zweeden
Updated over a week ago
Stanzazoo Acquisition
What happens to my Stanzazoo account?
Will my Stanzazoo account automatically appear on HousingAnywhere?
Written by
Alejandra
Updated over a week ago