HousingAnywhere

Kaj van Zweeden

Nathalie de Groot

Prya Badrie

All the information relevant for our advertisers

Advertisers

Find out more about HousingAnywhere and our history

What is HousingAnywhere?

Reasons to list your place on HousingAnywhere

Why should I list my place on HousingAnywhere?

Can I use HousingAnywhere for free?

Who can access the HousingAnywhere platform?

Where can I get more information about a partnership?

Where is HousingAnywhere available?

Does HousingAnywhere manually check each listing?

Are the listings inspected before they are listed?

Nagranee Channa

About HousingAnywhere

There are 3 contract types you can assign to your property listings. Here’s more about each of them:

How do different contract types work for advertisers?

What are Required Documents, and how do I use them?

Search results are determined by the following:

How are search results determined?

What are the benefits of communicating only on HousingAnywhere?

Why should I communicate and pay through HousingAnywhere directly?

How do I qualify for the Excellent Advertiser Badge?

What is an Excellent Advertiser Badge?

How is the response rate calculated? Why is this important for me as an advertiser?

What are Response Time and Response Rate?

Calculation of response time and response rate

How are response time and response rate calculated?

How to create an account on HousingAnywhere

How can I create an account?

Would you like your listings to be visible on the first search results page? These tips might help you!

How to rank your listings higher in the search results

What is a deposit and how can I add details about it to my listing?

What is a booking request, and what happens if I accept or decline it?

What is a booking request?

What happens if 48 hours pass and I don't accept a tenant or my invitation to book is not accepted?

What do I do if a tenant wants to arrange a viewing before booking?

What are tenant reviews?

We have three systems with which you can integrate external property databases with HousingAnywhere

Is it possible to integrate my property database with HousingAnywhere?

Do you need to change the address, description, or other information on your listing? Just follow these easy steps.

How can I edit my listing?

Is it possible to add videos to an advertisement?

How do I change my password?

How do I delete my account?

How can I change the email address I use for HousingAnywhere?

I want to change my information or picture

How do I edit my profile or profile photo?

Why should I connect to Facebook?

How you can list your place for rent on HousingAnywhere

How can I list my room or property?

How can I make my listings more competitive?

How do I create multiple listings?

A step by step guide on how to list your accommodation and attract more tenants

How does HousingAnywhere work for advertisers?

I do not want my listing to be seen by users.

How can I hide or delete my listing?

Check here for the different ways available to verify your account.

How can I get verified?

How do I archive messages?

Do you want to rent out your room through HousingAnywhere? Check this article.

How do I list my room?

Find out how to confirm if your account is verified

How do I know if my account is verified?

Did you find the perfect tenant for your room and you don't know how to finalise the booking? Find the answers in this article.

How to invite a tenant to book?

How do I know if I have received a message?

How do I know if someone has responded to my listing?

How to block dates on the calendar and how to make them available again

How does the calendar feature work for advertisers?

How can I let the tenant know I want them to book?

I have found a potential tenant. How do I proceed?

You can't find your listing in the search page? This could be the reason

Why are my listings not showing in the search results?

If you haven't been contacted by any potential tenants yet, this information might be helpful

Why don't I have any reactions on my accommodation?

How to use HousingAnywhere

I want to receive my payout in my local currency.

Can I receive payments in my local currency?

Why was my payout delayed?

Payout routing gives you greater payout flexibility. Here’s how it works...

Can I select different payout methods for different listings?

How does the secure booking system of HousingAnywhere benefit advertisers?

Secure booking system for advertisers

Will I be charged VAT?

How do I add or change my payout method?

Was your phone number or email address hidden? Check here to find out why.

Why can't the tenant see my phone number?

What do I need to fill in to receive my payout?

Why do I need to fill in my Billing Details?

When and how do I pay the commission fee?

How do I pay the commission fee?

Do you need to set up your payout method? Find out how to choose IBAN or international transfer here.

How do I receive my payment?

Why do advertisers have to pay commission? Is the VAT included? How do I pay the commission?

What is the commission plan for advertisers?

What to look for in the payment descriptors

How will my payouts be displayed in my bank statement?

Can I get an invoice for my booking? What is included?

Will I receive an invoice?

Why is my payout different than I expected?

I received a different amount of money than I expected, why is this?

How long does it take to receive the tenant's rent payment?

When will I receive the first month's rent?

Check here for more information about VAT

I do not have a VAT number. What can I do?

My billing details changed. How can I update them?

How do I add or change my Billing Details?

How do I get rent for the rest of the months?

Does HousingAnywhere collect all the rent?

Payouts & Commission fee

How to pick the cancellation policy you want to apply to your listings and how they work

How does the cancellation policy work for advertisers?

How can I cancel a booking if I can't host the tenant anymore?

Cancellation Policy for Advertisers

What can I do if I don't want to rent to my tenant anymore?

What should I do if I feel uncomfortable hosting someone?

Cancellation policy as applied to tenants

How can a tenant cancel their booking with me?

Alejandra

Booking Modifications, Cancellations and Refunds

Manage your entire rental cycle from our secure and centralised platform, even after a booking is made.

What is a payment request?

Steps to send payment requests on the conversation page

How can I send Payment Requests in the chat?

What happens after I send a Payment Request to a tenant?

What is the Payment Request Overview, and where can I find it?

Payment Requests

Everything you need to know about advanced pricing

What is Advanced pricing, and how does it work?

How is the rent calculated in advanced pricing?

Will advanced pricing change the commission fee and payout amount I used to receive?

How are commission fees and first rent payouts affected by advanced pricing?

Can I adjust the price and dates of a potential booking if I use advanced pricing?

Can I still send a special offer with advance pricing?

Advanced Pricing

Is a contract required, and who provides it?

I want to rent out my room. Do I need to set up a contract?

How does it work when HousingAnywhere asks for information to verify my identity?

Advertisers

About HousingAnywhere

How to use HousingAnywhere

Payouts & Commission fee

Booking Modifications, Cancellations and Refunds

Payment Requests

Advanced Pricing

Legal

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