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What are tenant reviews?

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Written by Nagranee Channa
Updated over a week ago

What is HousingAnywhere?

Find out more about HousingAnywhere and our history

Written by Melisa Dautovic
Updated this week

Why should I list my place on HousingAnywhere?

Reasons to list your place on HousingAnywhere

Written by Melisa Dautovic
Updated over a week ago

Can I use HousingAnywhere for free?

Do I have to pay to use HousingAnywhere?

Written by Melisa Dautovic
Updated over a week ago

Who can access the HousingAnywhere platform?

Can anyone use HousingAnywhere?

Written by Melisa Dautovic
Updated over a week ago

Where can I get more information about a partnership?

I want to partner with HousingAnywhere

Written by Melisa Dautovic
Updated over a week ago

Does HousingAnywhere manually check each listing?

Are the listings inspected before they are listed?

Written by Melisa Dautovic
Updated over a week ago

Where is HousingAnywhere available?

Supported countries and regions

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Written by Nagranee Channa
Updated over a week ago

How do different contract types work for advertisers?

There are 3 contract types you can assign to your property listings. Here’s more about each of them:

Written by Kaj van Zweeden
Updated this week

How are search results determined?

Search results are determined by the following:

Written by Melisa Dautovic
Updated over a week ago

Why should I communicate and pay through HousingAnywhere directly?

What are the benefits of communicating only on HousingAnywhere?

Written by Melisa Dautovic
Updated this week

What is an Excellent Advertiser Badge?

Written by Alejandra
Updated over a week ago

What are Response Time and Response Rate?

How is the response rate calculated? Why is this important for me as an advertiser?

Written by Alejandra
Updated this week

How are response time and response rate calculated?

Calculation of response time and response rate

Written by Melisa Dautovic
Updated this week

How can I create an account?

How to create an account on HousingAnywhere

Written by Melisa Dautovic
Updated over a week ago

How to rank your listings higher in the search results

Would you like your listings to be visible on the first search results page? These tips might help you!

Written by Alejandra
Updated over a week ago

What is a deposit and how can I add details about it to my listing?

How do I get the deposit?

Written by Alejandra
Updated over a week ago

What is a booking request?

What is a booking request, and what happens if I accept or decline it?

Written by Melisa Dautovic
Updated this week

What happens if 48 hours pass and I don't accept a tenant or my invitation to book is not accepted?

If 48 hours pass

Written by Melisa Dautovic
Updated over a week ago

What do I do if a tenant wants to arrange a viewing before booking?

Arrange a viewing before booking

Written by Melisa Dautovic
Updated over a week ago

Is it possible to integrate my property database with HousingAnywhere?

We have three systems with which you can integrate external property databases with HousingAnywhere

Written by Alejandra
Updated over a week ago

How can I edit my listing?

Do you need to change the address, description or any other information on your listing? Just follow these easy steps

Written by Alejandra
Updated over a week ago

Is it possible to add videos to an advertisement?

How can I upload videos to my listings?

Written by Alejandra
Updated over a week ago

How do I change my password?

How can I change or reset my password?

Written by Melisa Dautovic
Updated over a week ago

How do I delete my account?

How can I remove my account?

Written by Melisa Dautovic
Updated over a week ago

How can I change the email address I use for HousingAnywhere?

I want to use a different email address

Written by Melisa Dautovic
Updated over a week ago

How do I edit my profile or profile photo?

I want to change my information or picture

Written by Melisa Dautovic
Updated over a week ago

Why should I connect to Facebook?

Connect to Facebook

Written by Melisa Dautovic
Updated over a week ago

How can I list my room or property?

How you can list your place for rent on HousingAnywhere

Written by Melisa Dautovic
Updated over a week ago

How can I make my listings more competitive?

Written by Melisa Dautovic
Updated over a week ago

How do I create multiple listings?

Create multiple listings

Written by Melisa Dautovic
Updated over a week ago

How does HousingAnywhere work for advertisers?

A step by step guide on how to list your accommodation and attract more tenants

Written by Alejandra
Updated over a week ago

How can I hide or delete my listing?

I do not want my listing to be seen by users

Written by Melisa Dautovic
Updated over a week ago

How can I get verified?

Check here for the different ways available to verify your account

Written by Melisa Dautovic
Updated over a week ago

How do I archive messages?

I do not want to see a message anymore.

Written by Melisa Dautovic
Updated over a week ago

How do I list my room?

Do you want to rent out your room through HousingAnywhere? Check this article

Written by Alejandra
Updated over a week ago

How do I know if my account is verified?

Find out how to confirm if your account is verified

Written by Melisa Dautovic
Updated over a week ago

How to invite a tenant to book?

Did you find the perfect tenant for your room and you don't know how to finalise the booking? Find the answers in this article.

Written by Alejandra
Updated this week

How do I know if someone has responded to my listing?

How do I know if I have received a message?

Written by Melisa Dautovic
Updated over a week ago

How does the calendar feature work for advertisers?

How to block dates on the calendar and how to make them available again

Written by Alejandra
Updated over a week ago

I have found a potential tenant, how do I proceed?

How can I let the tenant know I want them to book?

Written by Melisa Dautovic
Updated over a week ago

Why are my listings not showing in the search results?

You can't find your listing in the search page? This could be the reason

Written by Alejandra
Updated over a week ago

Why don't I have any reactions on my accommodation?

If you haven't been contacted by any potential tenants yet, this information might be helpful

Written by Alejandra
Updated over a week ago

Why was my payout delayed?

Reasons for a delayed payout

Written by Prya Badrie
Updated over a week ago

Can I select different payout methods for different listings?

Payout routing gives you greater payout flexibility. Here’s how it works...

Written by Kaj van Zweeden
Updated over a week ago

Secure booking system for advertisers

How does the secure booking system of HousingAnywhere benefit advertisers? What are the advantages?

Written by Alejandra
Updated over a week ago

Will I be charged VAT?

Do I have to pay VAT?

Written by Melisa Dautovic
Updated over a week ago

How do I add or change my payout method?

Add or change payout method

Written by Melisa Dautovic
Updated over a week ago

Why can't the tenant see my phone number?

Was your phone number or email address hidden? Check here to find out why

Written by Alejandra
Updated over a week ago

Why do I need to fill in my Billing Details?

What do I need to fill in to receive my payout?

Written by Alejandra
Updated over a week ago

How do I pay the commission fee?

When do I have to pay commission, and how can I pay it?

Written by Alejandra
Updated over a week ago

How do I receive my payment?

Do you need to set up your payout method? Find out how to choose IBAN or international transfer here

Written by Alejandra
Updated over a week ago

What is the commission plan for advertisers?

Why do advertisers have to pay commission? Is the VAT included? How do I pay the commission?

Written by Alejandra
Updated over a week ago

How will my payouts be displayed in my bank statement?

What to look for in the payment descriptors

Written by Alejandra
Updated over a week ago

Will I receive an invoice?

Can I get an invoice for my booking? What is include?

Written by Alejandra
Updated over a week ago

I received a different amount of money than I expected, why is this?

Why is my payout different than I expected?

Written by Alejandra
Updated over a week ago

When will I receive the first month's rent?

How long does it take to receive the tenant's rent payment?

Written by Alejandra
Updated over a week ago

I do not have a VAT number, what can I do?

Check here for more information about VAT

Written by Alejandra
Updated over a week ago

How do I add or change my Billing Details?

My billing details changed, how can I update them?

Written by Alejandra
Updated over a week ago

Does HousingAnywhere collect all the rent?

How do I get rent for the rest of the months?

Written by Melisa Dautovic
Updated over a week ago

How does the flexible cancellation policy work for advertisers?

How to pick the cancellation policy you want to apply to your listings and how they work

Written by Alejandra
Updated over a week ago

Cancellation Policy for Advertisers

How can I cancel a booking if I can't host the tenant anymore?

Written by Alejandra
Updated this week

What should I do if I feel uncomfortable hosting someone?

What can I do if I don't want to rent to my tenant anymore?

Written by Melisa Dautovic
Updated over a week ago

How can a tenant cancel their booking with me?

Cancellation policy as applied to tenants

Written by Alejandra
Updated over a week ago

What is a payment request?

Manage your entire rental cycle from our secure and centralised platform, even after a booking is made.

Written by Alejandra
Updated this week

How can I send Payment Requests in the chat?

Steps to send payment requests on the conversation page

Written by Alejandra
Updated this week

What happens after I send a Payment Request to a tenant?

When will the tenant pay?

Written by Alejandra
Updated over a week ago

What is the Payment Request Overview, and where can I find it?

Written by Alejandra
Updated this week

I want to rent out my room. Do I need to set up a contract?

Is a contract required, and who provides it?

Written by Alejandra
Updated over a week ago

Why is HousingAnywhere verifying my identity?

How does it work when HousingAnywhere asks for information to verify my identity?

Written by Alejandra
Updated over a week ago

How can I transfer my data from my Studenten-WG account?

I would like to export my data from my Studenten-WG account

Written by Alejandra
Updated over a week ago

Advertisers in Iceland: 8% Commission on total contract value

Here's how we charge commission for our advertisers in Iceland

Written by Alejandra
Updated over a week ago

How will the Rentmate acquisition affect me?

What happens to my Rentmate account after the HousingAnywhere acquisition?

Written by Kaj van Zweeden
Updated over a week ago

What happens to my Stanzazoo account?

Will my Stanzazoo account automatically appear on HousingAnywhere?

Written by Alejandra
Updated over a week ago

What is Advanced pricing, and how does it work?

Everything you need to know about advanced pricing

Written by Prya Badrie
Updated this week

How is the rent calculated in advanced pricing?

Written by Prya Badrie
Updated over a week ago

How are commission fees and first rent payouts affected by advanced pricing?

Will advanced pricing change the commission fee and payout amount I used to receive?

Written by Prya Badrie
Updated over a week ago

Can I still send a special offer with advance pricing?

Can I adjust the price and dates of a potential booking if I use advanced pricing?

Written by Prya Badrie
Updated over a week ago